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Online shop
Does ratisbon’s offer “buy now” items in addition to the items sold in the regular online auctions?
Yes, we do! Aside our online auctions, we offer a fine selection of antiques, coins, militaria, design & furniture as well as jewelry in our online shop. All items listed in the online shop are available for “buy now”. We update the shop with new arrivals every month and publish the exact date and time when new items are available.
Do I have to pay a buyer’s premium on items listed in the online shop?
No, you don’t! We will only add shipping costs to the item price. There is no buyer’s premium charged for our shop items. Unsold auction lots offered through our shop will will offered with a reduced buyer's premium.
Can I combine items I ordered in the shop with lots I have won at auction?
Yes, you can! If we haven’t sent a combined invoice automatically, just
drop us a line
and we will be happy to do so.
I just placed my order but was not asked for a payment during checkout. How can I pay?
All orders placed with ratisbon’s are checked by a specialist in order to calculate the shipping costs to your country for the items you ordered. We will also double check your selected shipping method and are happy to assist in case there is a better option available than the one chosen by you.
If you decide to change your shipping or payment method after receiving your invoice, just
drop us a line
and we will be happy to send a new invoice according to your preferences.
To pay your invoice either see the email "payment instructions" we sent to you or visit
my ratisbon's/ORDERS
.
Can I send collectables for listing in the ratisbon's online shop?
We are only selling consignments at our regular auctions, however, if you have a very rare and special item you prefer to offer to the collector’s world via our online shop you may want to take advantage on our private sales programm. Please
click here
for more details.
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